HAVE A QUESTION? We will be happy to answer them! Check out our frequently asked questions below!

I'm not sure what size to order? Is there a sizing guide?

At this time, there is no sizing guide but we do recommend for most products to go a size up as the manufacturers tends to have sizing run small. Look at our sizing guide to help you find the right fit! 

How long does it take to receive my order?

Expect to receive your order within 2 to 8 weeks from date of purchase.

Will my order arrive in one package?

Not always, items can arrive in individual packages. Tracking codes will be available to you once you have ordered and the items have shipped.

How do I make a return?

Contact our customer service at info@rosalynandjane.com

My order arrived damaged, what do I do?

Email us a photo of the damaged goods to info@rosalynandjane.com

The item I want is sold out, will you restock it?

Some items we might, keep checking back to see if it's back in our store!

Do you ship internationally?

Yes, we ship worldwide!

Where are your items made?

Our collections are made with love in our studio located in Southern Alberta, Canada!

Do you have gift cards?

We do, check out our products page to add a gift card to your cart!

Do you partner with Influencers and other businesses?

Yes, we'd be happy to! Email us at info@rosalynandjane.com for more information!

Are you hiring?

At this time, we aren't looking to add to our team but send us your CV (to info@rosalynandjane.com) and we will keep it on file!